2. Handover

The car hire company shall supply the vehicle and all fittings in perfect working order and in the described condition. Any faults must be pointed out to the car hire company immediately if they are not already listed in the contract.

3. Return of vehicle

The party hiring the vehicle agrees to return the vehicle according to the contract, in perfect working order and at the agreed location during normal opening hours. The party hiring the vehicle is not automatically entitled to extend the contract. The contract can only be extended if the car hire company agrees in writing. The vehicle is to be returned to the car hire office during normal opening hours. The hire price is to be paid in advance at the local valid rate. If the vehicle is returned later than one hour after the end of the hire period, the party hiring the car shall pay loss-of-use indemnification to the value of one day's hire price. It is left up to the customer to prove that the incurred loss was less severe. On production of the proper documentation by the car hire company, the party hiring the car shall cover the costs for fetching the vehicle from another location and for any fines incurred, regardless of the driver or of actual fault, and for any parking fees or for costs incurred when replacing accessories (warning triangle, tool kit, spanners, etc.).

4. Insurance

The hire contract includes the following coverage: Third-party liability insurance (50 million euros/8 million euros per person insured), loss damage waiver, car-theft protection and personal accident insurance as agreed. According to the basic principles of loss damage waiver and car-theft insurance, the car hire company shall exempt the party hiring the car from any liability other than from the agreed excess if a damage event occurs. The excess amount for loss damage waiver and car-theft protection can be further reduced by paying a surcharge (Super CDW). Damage to tyres, rims and the entire underbody is excluded from the loss damage waiver if this damage did not occur as a result of an accident (even if Super CDW coverage has been purchased). If the vehicle is no longer roadworthy after being involved in an accident, the car hire company shall endeavour to supply a replacement vehicle where possible. The party hiring the car shall be fully liable for any damage incurred if he or she violates any of the stipulations listed in articles 1, 5, 6 and 7 of these conditions.

5. Damage

The party hiring the car agrees to inform both the car hire company and the police immediately should any loss or damage event occur, and to supply the car hire company with a fully completed loss form. If the party hiring the car culpably violates these obligations he or she shall reimburse all incurred losses to the car hire company.

6. Duty of care of the hirer

The hirer undertakes to take good care of the rented vehicle applying all due care and attention. Should the hirer culpably violate these obligations he/she shall recompense the car hire company upon proof being furnished of any damage caused as a result.

7. Liability of the hirer

The hirer shall recompense the car hire company for any damage caused to the vehicle as a result of intent or gross negligence or breach of duty and obligations. To be reimbursed are the costs of repairs plus any reduction in value and in the case of a write-off the replacement value minus the residual value and in the event of theft the replacement value. The hirer is also liable for all connected follow-up costs such as costs for expert reports, breakdown services and administration as well as loss of rent. If the hirer feels the follow-up costs or the loss of rent are less it is up to him/her to prove this.

8. Liability of the car hire company

The liability of the car hire company for any damage caused to the hirer, provided it is not personal injury, is limited to intent and gross negligence. Under exceptional circumstances the car hire company is liable in cases of negligent violation of significant obligations in the agreement, however, in such cases liability is limited to the amount of damages foreseeable and typical in such an agreement.

9. Fuel

When the car is collected the party hiring the car shall pay a deposit of at least 60 euros to the car hire company, this amount to be paid either in cash or by credit card. Fuel is not included in the hire price. The party hiring the car agrees to return the vehicle with the same amount of petrol as when the vehicle was collected. Should the tank contain more petrol than when the vehicle was collected, no refund will be made. If the tank contains less petrol than when the vehicle was collected, the party hiring the vehicle shall be charged the cost of the petrol plus a 15 euro handling charge. This payment will be taken from the deposit paid when the vehicle was collected, with any remaining amount to be refunded to the customer.

10. General conditions

The hirer authorizes the car hire company to charge his/her credit card with an appropriate amount, plus a service charge of 17.50 euros, for any obligations arising from the car hire contract in the event of there being an additional amount to pay. The place of jurisdiction is the court of the Balearic Islands or the hirer`s residence if desired by the car hire company.
Should any of the terms of these contract regulations be null and void, this will not affect the validity of the rest of the contract.
Any additions and amendments to this contract must be in writing. This applies also to any change to this requirement.